Hear what customersreally mean.
Your customers have more to say than they'll ever type. Drop in a voice widget and let AI turn every response into actionable insight.
Dashboard
AnalyticsHealth Score
Composite metric based on
sentiment & engagement.
Testimonial Pipeline
Manage28
6
14
50%
Top Priority
/pricing
Volume
Customer feedback
223
Total Feedback
in selected period
64%
Positive Rate
+3% vs last month
38
High Intensity
Strongest reactions
4
Awaiting Reply
Customers want response
Sentiment Breakdown
Emotional overview
AI Patterns
Correlations detected in feedback
Frustration Source
Pricing page accounts for 36% of negative feedback.
Urgency Hotspot
Integration issues drive 29% of urgent requests.
Engagement Pattern
34% of customers provide email. 4 awaiting your reply.
Positive Driver
Onboarding flow mentioned positively 23 times.
Your Brand
We'd love your feedback!
How are you liking it so far? Anything we should fix?
Tap to speak
"How are you liking it so far?
Anything we should fix?"
People reply to people, not forms.
Cancelling our subscription this week. The dashboard keeps crashing and we've lost data twice. Support hasn't responded in 4 days.
Analysis
User explicitly stating cancellation intent. Primary issues: data loss and unresponsive support. Immediate escalation recommended.
Transcript
“Yeah so we're cancelling our subscription this week. The dashboard has crashed on us like five times now and we've actually lost data twice because of it. I emailed support four days ago and still nothing. We can't run a business like this.”
Marco T.
"We had a 2% response rate on surveys. Added the voice widget to our dashboard and got more feedback in a week than we did all last quarter."
Dashboard
AnalyticsHealth Score
Composite metric based on
sentiment & engagement.
Testimonial Pipeline
Manage28
6
14
50%
Top Priority
/pricing
Volume
Customer feedback
223
Total Feedback
in selected period
64%
Positive Rate
+3% vs last month
38
High Intensity
Strongest reactions
4
Awaiting Reply
Customers want response
Sentiment Breakdown
Emotional overview
AI Patterns
Correlations detected in feedback
Frustration Source
Pricing page accounts for 36% of negative feedback.
Urgency Hotspot
Integration issues drive 29% of urgent requests.
Engagement Pattern
34% of customers provide email. 4 awaiting your reply.
Positive Driver
Onboarding flow mentioned positively 23 times.
You're flying blind on what customers actually think.
Surveys get ignored. Customer calls don't scale. NPS scores tell you nothing actionable. Meanwhile, your best insights are trapped in the heads of customers who'll never bother to type them out.
Speaking is 3x faster
Customers speak 150 words per minute but type only 40. That's why they write “it's fine” when they mean so much more.
Customer calls don't scale
Booking 30 mins to ask “why?” is overkill. Stop trading hours for minutes of insight.
NPS tells you nothing
A score is useless without the story. Stop guessing and start listening.
“It doesn't work”
'It doesn't work' helps no one. Give the full context to fix it fast.
The silent churn problem
96% of unhappy customers never complain — they just leave. The ones who would tell you can't be bothered to type it out. Give them a faster way.
Fifteen seconds of your customer's time.
Watch the same customer answer the same question twice — typing and talking, on the same clock.
Transcribed, analyzed, and sorted — automatically
And speed is the least of it.
Everything else a typed answer quietly loses — and a voice note keeps.
Collect. Understand.
Convert to growth.
Voiseback does three things exceptionally well: captures voice feedback, analyzes it with AI, and turns happy customers into testimonials — automatically.
Your voice builds connection.
Their voice builds your product.
Record a personal voice prompt to connect with your customers. They respond in kind — with context, emotion, and details that text surveys never capture.
7x Richer Than Text
Customers speak with more context and details. You get the full story, not the summary.
“What almost stopped you from buying?”
Every feedback sorted.
Zero manual work.
AI instantly transcribes, summarizes, analyzes sentiment, and categorizes each response: bug report, feature request, praise, or churn risk. You see what matters, fast.
Bugs & Features → Your Roadmap
Turn complaints into actionable tickets with better context.
Praise → Your Marketing
Surface the quotes worth sharing — automatically.
Happy customer detected.
Permission requested.
When AI detects positive sentiment, it automatically asks: “Can we feature this?” Build your Wall of Love on autopilot while you sleep.
No More Chasing
Testimonials collected at the moment of delight, not weeks later when they've forgotten.
“Set this up in ten minutes — first real feedback within the hour.”
One script. Total control.
Embed anywhere, share a link, or trigger feedback at the exact moment it matters — cancel clicks, post-checkout, onboarding milestones. Your logic, your timing.
data-id="PROJ_KEY" ></script>
See how it works
Watch your customers' voices become actionable insights in 30 seconds.
Welcome, !
Preparing your preview...
Capture feedback at key moments
Embed Voiseback anywhere in your product. The right question at the right time unlocks insights you never knew you were missing.
Rescue the almost-buyers
When visitors hesitate on pricing, ask: “What’s holding you back?” You’ll hear objections in their own words — pricing confusion, missing features, trust concerns. Fix them and watch conversions climb.
Everything you need. One price.
No per-response fees. No per-seat charges. Just simple, predictable pricing.
Feedback Collection
- Unlimited voice & text responses
- Up to 10 active prompts
AI-Powered Analysis
- Automatic transcription
- Sentiment & emotion detection
- Smart categorization (bugs, features, praise, churn)
- Testimonial auto-detection
Team & Integrations
- Up to 5 team members
- Customizable widget
- Wall of Love page
- Export data (CSV, JSON)
- Webhook integrations
Common questions
Not at all. The script loads asynchronously after your main content is visible. It's lighter than a typical image and won't affect your Core Web Vitals or SEO scores.
No. AI generates a text summary, sentiment analysis, and category tags for every voice note. You can scan 100 feedbacks in minutes and only listen when you want the full emotional context.
The widget includes a prominent 'Prefer to type?' option. Customers who choose text get analyzed with the same AI — same summaries, same categorization, same insights.
Text surveys get you scores and short responses. Voiseback captures the full story — in their own voice. You hear the emotion, context, and details that text can't convey. Plus, we auto-detect testimonials.
Anyone who wants to hear what their customers really think. SaaS founders use it to reduce churn, e-commerce owners to improve conversions, agencies to collect client testimonials, and freelancers to gather project feedback. You can embed the widget on your website or simply share a standalone feedback link — no website required. If you talk to customers, Voiseback was built for you.
Two ways to collect feedback. Embed the widget on any website — WordPress, Shopify, React, Webflow, Squarespace, Wix, or plain HTML — with a single script tag. Or skip the embed entirely and share your unique feedback link via email, QR code, social media, or chat. Voice recording works on all modern browsers (desktop and mobile), and text input is always available as a fallback.
You can collect unlimited voice and text feedback. AI analysis (transcription, sentiment, categorization, testimonial detection) is applied to the first 750 responses per month. After that, recordings are stored but not processed until your next billing cycle. Most early-stage teams never hit this limit.
Copy a single script tag into your site's HTML. No build step, no dependencies. Works with any framework or static site. Takes about 2 minutes.
Yes. Customers must actively click to record (no passive listening). We provide optional consent checkboxes for data processing, and personal data can be deleted on request.
Better feedback starts with
Listening
Voiseback lets your customers speak their mind in 30 seconds. You get transcripts, insights, and testimonials — automatically.